+ (407) 824-8142
Refund Policy
Legal Disclaimer
Important Legal Notice
Okabayashi.USA, serving as a Document Preparer in the State of Florida, declares that:
❌ We are not lawyers.
❌ We do not provide legal advice.
❌ We do not represent clients before courts, USCIS, EOIR, or other government entities.
The services provided are strictly technical and administrative, consisting of filling out forms, organizing documents and supporting the structuring of orders based exclusively on the information provided by the client.
Customer Responsibility
The customer is entirely responsible for the veracity and completeness of the information provided.
Any errors, omissions or delays caused by incorrect data are the sole responsibility of the contractor.
We recommend that the client review all documents before sending them to the responsible bodies.
Limitation of Liability
We do not guarantee approval, success or positive results in any process or application.
We do not interpret laws, regulations or legal consequences.
Our services are not a substitute for the advice of a licensed attorney.
Recommendation
If you need legal advice, legal defense, or court representation, please contact an attorney duly licensed in the state of Florida or your jurisdiction.
Refund Policy - Fundamentals
Okabayashi.USA offers personalized and technical document preparation services based on the information provided by the client. To ensure transparency and trust, we have established our Refund Policy as follows:
1. Services Started or Completed
After the service has begun (e.g., filling out forms, organizing documents, translating, checking lists), no refunds will be issued, whether in whole or in part.
This applies even in cases where the client withdraws from the application, changes their strategy or misses deadlines with official authorities.
2. Early Cancellation
If the client wishes to cancel before the service begins, it will be possible to request a refund, deducting any administrative costs (e.g., initial consultation, appointment reservation, document analysis).
Cancellation must be made in writing and sent to:
Okabayashi.office@gmail.com
WhatsApp: +1 (407) 824-8142
3. Non-Refundable Services
Translation fees already incurred
Printing or postal deliveries already made
Fees paid to third parties (registry offices, post offices, USCIS, consulates, etc.)
4. Refused Services
If the service is refused or interrupted due to lack of cooperation, failure to send documents or non-compliance by the customer, no amount will be refunded.
5. Deadline for Application
The customer may request an evaluation for a refund within 3 business days after payment, as long as the service has not yet started.
After this period, the service is considered to have been accepted and scheduled.
Final Remarks
By making payment and contracting our services, the customer declares to be aware of and in agreement with the terms of this Refund Policy.
We recommend that all questions be clarified before the start of the service.
What to include in the Refund Policy
Refund Policy
Updated on: [month/year]
This Refund Policy applies to services offered by Okabayashi.USA, a company specializing in technical document preparation, offering 100% online support. We are committed to providing clarity, professionalism, and respect for our customers.
1. Personalized Services
All services provided (filling out forms, organizing documents, translations, checklists, assembling folders, etc.) are personalized and carried out based on the information provided by the client.
2. Cancellation and Refund Before Start
The customer may request cancellation before the service begins, with the possibility of a refund, deducting any administrative costs (e.g. scheduling, prior analysis).
Requests must be made in writing to:
okabayashi.office@gmail.com
WhatsApp: +1 (407) 824-8142